Description
Manufacture / Model
HP Prodesk 400 G1
Form Factor
DESKTOP SFF
CPU
Intel Core i5 4570 3.2GHz
HDD
1 HDD/SSD
RAM
DDR3 pc3-12800 2 Slots 240 pin 16GB Max
GPU
Integrated Intel HD 4600 DVI, VGA (Pci-e slot, can take a SFF dedicated card)
£299.99
Grading Categories
Brand new open boxed –
A product that comes with up to 12 months manufacturer warranty, new open boxed.
Platinum –
Pristine, minimal wear and tear which may include 1 residue mark.
Gold –
Some signs of use, may have faint scratches, and discolouration.
Silver –
Heavy signs of use including multiple scratches that may be deep, discolouration and dents.
Delivery
At A1 Refurb our main aim is to get your order shipped to you as soon as possible. All of our devices go through a meticulous and precise testing process. We pride our selves on our speedy dispatch times but we cannot guarantee a specific dispatch date.
Once your order has been despatched you will receive an e-mail from us with confirmation together with a tracking number. If you do not receive this e-mail within 5 working days of us receiving your cleared funds, please send an e-mail to customerservices@a1refurb.com
We will only deliver to addresses with a UK Postcode. Under no circumstances will we deliver outside of the UK
Delivery Types: Where payment is by credit or debit card we will only deliver to the registered cardholders address
FREE: your order will normally be despatched within 5 working days (Monday to Friday) of receipt of cleared funds. Please allow up to 10 days for a cheque to clear
STANDARD: your order will be depsatched within 1-2 working days
Delivery charges are subject to VAT and prices are indicated as either EX or INC VAT
If you pay online we do not allow you to collect your order for reasons of security and efficiency
If you suspect that your package has been damaged in transit you should reject the goods or sign for the goods as damaged
We cannot be held responsible for failed deliveries, we employ our courier and they aim to deliver. If you have mission critical orders we suggest placing them as early as is reasonable
Claims of goods damaged in transit must be noted at the time of the delivery to the delivery person/signing sheet, and notified to A1 Refurb Ltd as soon as possible after delivery by sending an e-mail to customerservices@a1refurb.com
you are not available to receive the delivery
Courier companies cannot find your address
adverse weather/traffic conditions prevent delivery
Warranty
If upon receipt of your item(s) you believe there is a fault, in the first instance please refer to your confirmation of despatch e-mail which indicates what you should do for each of the manufacturers products we supply
For Technical Support issues please also follow instructions as above
If you have an item covered by a A1 Refurb warranty then we are unable to accept the return of goods without prior authorisation. Upon authorisation, we will e-mail you with instructions for the return of goods.
Item(s) returned without prior authorisation may be refused upon delivery
It is the buyer’s responsibility to ensure any item(s) authorised for return are sufficiently packaged. Where delivery back to A1 Refurb is the responsibility of the buyer, we strongly recommend adequate insurance is in place.
Returns
Right to Cancel/Returns
All cancellations in writing/email to customerservices@a1refurb.com
When to cancel: We reserve the right to cancel any order for any reason; in this event you will be contacted via email and where funds have been taken they will be refunded immediately
Consumer customers: you have the right to cancel your order – this period ends on the expiry of the period of fourteen working days beginning with the day after the day on which you received the goods, you are respsonse for the cost of returning any items
Business customers: once you have accepted/signed for your delivery you are no longer able to cancel your order
Goods purchased for personal use: Refunds will only be made back to the card/payment method originally used
You have the right to change your mind within fourteen working days of receipt of your order as in accordance with the Consumer Rights Act providing you notify us in writing. If you wish to change your mind and return your goods you are responsible for the cost of returning the goods.
Refunds will be completed within fourteen calendar days, however all refunds are completed as quickly as possible
The customer must return all items, accessories, cables and/or manuals that were provided
A1 Refurb reserve the right at any stage during the order process to cancel and refund an order in full, without explanation
All products and accessories must be returned as sent
Software can not be returned once any seal is broken/marked in anyway
